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Warranty & Refund


The warranty period for items purchased in the HOMEPORCELAIN.EU online shop is 14 days from the date of invoice.

You can return item if it meets the following conditions:

  • Item and it's package's look has not changed.
  • Item has not been used and is not broken.
  • Complectation must be the same as you get it.
  • You have to show us item's buying check.

Buyer who wants to return an item has to return it to "RUSA" office and add filled returning of item form.

Repayment will be maid within 14 days from evaluation of item condition.